What Happened
A player from India reported that a deposit of about 21,000 rupees made on 29 August 2026 had not shown up at Jackbit, and that support only sent generic replies. The opening post is private. Jackbit answered in the thread that the money had been credited and already played, and the player then marked the case resolved.
How It Developed
- 2026-09-05Complaint opened; the opening post is private.
- 2026-09-08The mediator suggested a trace through the payment provider and left the case open for a month. The player replied the same day that the problem was not solved.
- 2026-09-10Jackbit's representative posted that the deposit had landed in the account and been used.
- 2026-09-18The player pressed the resolve button, and the mediator closed the case as resolved.
Resolved
Jackbit showed the rupee deposit was credited and spent; the player accepted this and closed the case.
What Helped
The casino's reply settled it: the deposit had arrived and been wagered. Before filing over a missing deposit, check the transaction history for the exact amount; a credit can be easy to miss once it has been played.