Crypto Casino Complaints / mBit Casino / Account Blocked
2 of 3 cases ended in the player's favour; 1 was rejected.
3 cases on file where mBit disabled or closed an account with money inside. A Norwegian player says an account holding 7,800 USDC was switched off without notice after KYC was done.
Once the case reached mBit's payments team, it verified the account and the player cashed out, though no post from the player confirms the money.
An Austrian player's account was closed for false information after a KYC dispute; seven weeks later it was verified and the 220 USDT paid.
The third, €44,966, was rejected after the mediator accepted mBit's evidence of more than a dozen accounts used for bonuses.
Case files in this category — click a tag to filter