Mega Dice: KYC & Verification

6 cases on file about Mega Dice's identity and address checks, each set off by a withdrawal. A player from Puerto Rico says more than 25 documents were refused without reasons.

Another sent a stamped phone contract and then heard only that it was being reviewed for two weeks, with $9,300 frozen; Mega Dice later sent evidence privately.

Others say the account was closed soon after their documents went in: a day after ID and bills, with 1,760 USDT inside, and after a stamped bank statement, a bill and a selfie, with 4,000 USDT inside.

One player's ID failed the automated check, and the account was gone minutes later. In the rejected case, the mediator found someone else had taken part in the player's KYC.

• Ask support in chat why each document failed, and save the transcript.
• Download your bet history before you upload KYC documents.
• Get any request for notarised copies in writing, and ask for the rule behind a refusal.
• Do the KYC check yourself, on your own device.