Crypto Casino Complaints / Rainbet / KYC & Verification
None of the 4 cases has ended in the player's favour; 2 were rejected, 1 closed without a reply and 1 ended unresolved.
4 cases on file where Rainbet's checks stood between the player and their money. In two, Rainbet said the documents were forged or the verification fraudulent.
A player from India says a genuine ID card was refused and $200 kept, and the mediator accepted the forgery finding Rainbet reported.
A player from Poland says €108 vanished minutes after approval; without the KYC files or proof of deposits, the mediator couldn't test it. A Canadian player's redacted bank statement was refused, and the mediator agreed.
In the fourth, about 1,500 USDT was kept for suspicious activity, and Rainbet didn't reply on the page.
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