What Happened
A player says Rainbet blocked their account and kept about 1,500 USDT, citing suspicious activity. They joined on 22 June 2026, and on 29 June a 1,000 USDT deposit was paired with a 325 USDT affiliate bonus. They say they met the one-time wagering rule with 1,000 one-dollar spins, and that games and withdrawals were then switched off without warning.
How It Developed
- 2026-07-01Support told the player to finish verification levels 1 to 4 within 72 hours or face a block. The player says everything was sent within 12 hours.
- 2026-07-02Rainbet closed the account for good and kept the funds over suspicious activity. The player wrote to its compliance and legal teams, explaining their money comes from poker, and says no one answered.
- Complaint opened. The player now asks only for 1,325 USDT, made up of the deposit and the affiliate bonus.
- The mediator asked Rainbet for an update and warned of an unresolved closing.
- The player posted a support email saying only compliance and legal could handle the case, and argued the casino must offer an independent dispute service. No reply from Rainbet appears.
Unresolved
Rainbet posted no reply. The player asks for 1,325 USDT, and nothing shows any of it was paid.
What Has (and Hasn't) Helped
Nothing yet: Rainbet has not answered on the page. Cutting the claim down to the deposit plus the affiliate bonus made the request simple. If a casino sets a short deadline for deep checks, send everything in writing and keep proof of when you sent it.