Question 1

What do Roobet confiscated winnings complaints look like?

Accepted Answer

3 cases on file where Roobet voided winnings or removed a balance. In two, the mediator accepted Roobet's private evidence.

In one, a live blackjack account was tied to others playing the same pattern, and Roobet kept 3,281 USDT. In the other, Roobet said it voided a $22,379 win over collusion and returned the deposit.

The third is still open: a player from Quebec says about C$20,000 disappeared after Roobet suspected card counting at live blackjack, and the mediator wants proof of the balance.

What you can do

Screenshot your balance and every pending withdrawal while you can still see them.
Ask Roobet in writing what links your account to others — a device, a payment or an IP address.
Take it to a regulator or an outside dispute service (ADR) if you disagree with the mediator.

Question 2

Do Roobet confiscated winnings complaints get resolved?

Accepted Answer

None of the 3 cases has ended in the player's favour; 2 were rejected and 1 is still open.

Question 3

What helps resolve confiscated winnings disputes at Roobet?

Accepted Answer

Screenshot your balance and every pending withdrawal while you can still see them. Ask Roobet in writing what links your account to others — a device, a payment or an IP address. Take it to a regulator or an outside dispute service (ADR) if you disagree with the mediator.

Roobet: Confiscated Winnings

Cases