Crypto Casino Complaints / BetFury / Bonus Disputes
2 of 10 cases ended in the player's favour; 4 were rejected, 2 closed without a reply and 2 are still open.
10 cases on file about BetFury bonuses and free bets. In most, BetFury removed a bonus balance or kept winnings, saying the account was linked to others that had claimed the same welcome offer or free bet.
In four, the mediator accepted its device evidence; in one of those, BetFury said the balance was still bonus money mid-wagering.
In another, the mediator found no proof of abuse, and BetFury put a $10,000 bonus back so the player could finish wagering and withdraw.
A separate case is about a lossback of about C$52,000 that the player says was credited and expired the same day.
Case files in this category — click a tag to filter