Crypto Casino Complaints / Betplay.io / Account Blocked
None of the 5 cases has ended in the player's favour; 1 was rejected and 4 ended unresolved.
5 cases on file where Betplay.io blocked or closed an account as soon as the player asked to withdraw. The reason given each time was multiple accounts.
Two players had already been paid once and were blocked at the second withdrawal; another was blocked after a single bet.
A player from Norway who played through a VPN won about $17,000 on the first day and was closed with no appeal. Betplay.io never answered the mediator in four cases.
The fifth was rejected: the player shared a laptop and Wi-Fi with a brother who also has an account there.
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