Crypto Casino Complaints / Betplay.io / Confiscated Winnings
None of the 5 cases has ended in the player's favour; 1 was rejected and 4 ended unresolved.
5 cases on file where Betplay.io blocked an account and held the balance, each time over multi-accounting.
Every block came when the player asked to withdraw: right after a first bet, after one paid withdrawal, or after a $17,000 slot win on the first day.
Players say no evidence was shown, and one says they were told to stop writing. Betplay.io never answered the mediator in four of them.
In the fifth, over a $50 deposit, the player said they shared a laptop with a brother who plays there, and the mediator found the block reasonable.
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