What Happened
A player says 1xBit refused their 1,570.52 USDT withdrawal half an hour after they asked for it on 12 September 2026, with no reason given. According to the player, they then lost access, and the security team said the account was closed for a terms breach, without naming the rule, and that only deposits could be taken out. When access came back, the player says, the balance showed 11.37 USDT.
How It Developed
- 2026-09-12After sports betting, the player asked to withdraw the whole balance late in the evening. The request was refused 32 minutes later.
- The player says they lost access and were sent to the security team, which said the account was closed for breaking the terms but gave no clause or evidence.
- The player says they had deposited 496 USDT that day. They sent a formal request for the rule, the reason and a full account statement, and got no real answer.
- Complaint opened. The mediator asked 1xBit for an update and warned that silence would close the case unresolved. No casino reply appears.
Unresolved
1xBit has not replied on the page. The player says the balance dropped to 11.37 USDT after the account was closed.
What Has (and Hasn't) Helped
Nothing yet: the casino has not answered. The player saved account, deposit, bet and chat records and the blockchain records of the deposits, which matters when links inside the account stop working. At the very least, ask in writing for your deposits back.