What Happened
A player from Buenos Aires says they turned a 3,000 USDT deposit into about 21,000 USDT at 1xBit, playing both casino games and sports, with no bonus. When they asked to withdraw 16,000 USDT, the account was restricted. The player says 1xBit then cited unnamed rule breaches and returned only the original deposit, leaving about 18,000 USDT unpaid.
How It Developed
- Complaint opened. The mediator first suggested waiting 14 days, since withdrawals can take time.
- The player said no KYC was ever asked for, though they sent ID and a selfie anyway, and that 1xBit had stopped answering.
- A resolver invited 1xBit to explain and later extended the deadline by 7 days.
- 1xBit never replied. The complaint was closed as unresolved, and the player was pointed to the Anjouan licensing regulator.
Unresolved
1xBit never answered the mediator. The player says only the deposit was returned.
What Has (and Hasn't) Helped
Nothing worked, since 1xBit stayed silent. The suggested next step is a complaint to the Anjouan regulator through the licence badge at the bottom of the casino's site.