What Happened
A player from India says BC.Game froze a fully verified account holding about 2.6 crore rupees (roughly $300,000). According to the player, the account was reopened after a long investigation and then locked again within minutes, with no new activity on their side, and now shows a gambling ban running until 2099. The casino posted a private reply in the thread, so its side is not public.
How It Developed
- 2026-05-18Complaint opened, worded as a final warning to the casino about the frozen balance.
- 2026-05-18The mediator asked which games the player played, whether verification was done before access was lost, and whether a bonus was involved.
- 2026-05-21BC.Game replied privately.
- 2026-05-25The player had not answered, so the deadline was extended by a week.
- 2026-06-01The case was closed for lack of response. It can be reopened.
Abandoned
The player stopped responding; the casino's reply is private, so the reason for the lock is unknown.
What Helped
Nothing got tested: the player never answered the mediator's basic questions, and the casino's reply is private. A claim this size needs the game history and the verification status on the record before a mediator can push.