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Crypto Casino Complaints / Gamdom / Confiscated Winnings

Confiscated Winnings: 57,702 USDC at Gamdom

StatusAbandoned
Amount57,702 USDC
PlayerHong Kong
Opened2026-06-08
Resolution time15 days

What Happened

A player from Hong Kong says Gamdom first limited their withdrawals for an account review, took the verification documents they uploaded, then permanently blocked the account for a terms breach and removed most of the balance, leaving only a small amount withdrawable. The player says they had one account, no bonus abuse and no cheating, and that support would not say which rule was broken before cutting off contact. The listing puts the sum at 57,702 USDC.

How It Developed

  • 2026-06-08Complaint opened; the player said they had kept chat logs, transaction records and the ban notice.
  • 2026-06-09The mediator asked which games were played, whether verification had passed before the block, and whether a bonus was involved.
  • 2026-06-16No reply, so a further week was given.
  • 2026-06-23The case was closed for lack of a response. It can be reopened.
Abandoned

The player stopped responding to the mediator's first questions. Gamdom's reasons were never heard.

What Helped

The player walked away before the mediator could ask Gamdom anything, so the terms-breach claim was never examined. With a sum this size, answer the three opening questions quickly and send the ban notice; without them the case never reaches the casino.

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