Crypto Casino Complaints / Gamdom
Gamdom: The Complaint Record
26 cases on file · $11,533 in dispute
6.3Medium
We have 26 cases on file for Gamdom, from Casino.guru and AskGamblers, filed between March and October 2026.
The most common story starts with a review. Gamdom restricts an account, often right after a win, a first deposit or a single bet. Then it closes the account or cuts the balance, saying its terms were broken. Players say no rule was named. In 8 cases, Gamdom let the player take out only the deposit or part of the balance and kept the rest.
How these end varies. The mediator sided with Gamdom twice after seeing its evidence in private. Twice it called Gamdom's evidence insufficient, and Gamdom kept the winnings anyway. In 4 cases, Gamdom didn't answer the mediator at all.
Shorter holds often lifted. 5 cases ended in the player's favour after the complaint, including a deposit returned in full. In one more, Gamdom freed the $329.43 left after a long check, but not the deposit already played. 5 are still open, 3 about a balance cut or held with no reason named.
In short: the cases on file show Gamdom often keeping winnings after a review, and not always backing that up when a mediator asks for evidence.
The Good News in the Cases
- Returned a 786 USDT deposit in full after the complaint
- Paid $1,104.57 as a goodwill gesture while keeping an account closed
- Checked a passport by hand after a complaint, when its automatic system couldn't read it
The Bad News in the Cases
- In 8 cases, Gamdom kept winnings and let the player take out only the deposit or part of the balance
- Kept the winnings in 2 cases after the mediator called its evidence insufficient
- Didn't answer the mediator in 4 cases
- Players in many cases say no rule was named for a closure or a balance cut
Why 6.3 — "Medium"
- 17 cases have a final result: 6 ended with the player paid, 5 were rejected by a mediator who found the casino followed its rules, and 6 ended unresolved or with the money kept.
- 4 cases the player dropped and 5 open cases don't count yet.
By issue category
Complaint Categories
Account Blocked→Bonus Disputes→Confiscated Winnings→Geo & VPN Disputes→KYC & Verification→Other Disputes→Self-Exclusion Failures→Withdrawal Issues→All case files
Cases on Record
Gamdom: Account Blocked · 746 USDCA player says Gamdom is holding their balance of 746 USDC. Ongoing Gamdom: Withdrawal Issues · amount n/a
A player from New Brunswick, Canada, says they lost about 18k at Gamdom, then had withdrawals restricted because they had played the same baccarat table as on another site. Ongoing Gamdom: Confiscated Winnings · over $49,000
A player from Ukraine says they made six deposits at Gamdom on 4 October 2026 and won all but one of their sports bets, taking the balance above $55,000. Rejected Gamdom: Confiscated Winnings · $5,229
A player from Ukraine says Gamdom blocked their account on 5 October 2026 for a routine check right after a bet. Unresolved Gamdom: KYC & Verification · amount n/a
A player from Brazil says Gamdom had still not approved their KYC five days after they sent every document it asked for. Ongoing Gamdom: KYC & Verification · $1,000
A player says Gamdom put their account under a standard check after a deposit and a short casino session. Resolved Gamdom: Confiscated Winnings · 4,189 USDC
A player from Romania says Gamdom turned off withdrawals on a 4,789 USDC balance, then let them take out only 600 USDC and removed the other 4,189 USDC. Ongoing Gamdom: Confiscated Winnings · $6,598
A player from Russia says Gamdom restricted their account on 30 September 2026, then closed it for good and kept the $6,598.48 balance after they passed KYC levels 1 and 2. Ongoing Gamdom: Geo & VPN Disputes · 60,536 USDT
A player in the UK asked Gamdom to repay 60,536 USDT in net losses. Rejected Gamdom: KYC & Verification · amount n/a
A player says Gamdom asked for KYC, then for a bank statement, then for a second one. Rejected Gamdom: Account Blocked · 786 USDT
A player says they joined Gamdom and deposited 786 USDT on 14 July 2025. Resolved Gamdom: Confiscated Winnings · 4,300 PLN
A player from the United Kingdom says Gamdom closed their account and kept live casino winnings of 4,300 PLN, handing back only the last deposit, which they put at about a tenth of the total. Confiscated Gamdom: Confiscated Winnings · $1,790
A player says Gamdom turned down their first withdrawal after they won $1,790 in a game. Rejected Gamdom: Confiscated Winnings · 2,595.79 USDT
A player from Russia says they deposited $632.69 in USDT at Gamdom, passed KYC levels 1 and 2, and kept playing roulette, dice and sports bets for nearly a month while the account was under review. Rejected Gamdom: Confiscated Winnings · $1,250
A player from Brazil says Gamdom restricted their account mid-play and asked for verification, which they completed. Confiscated Gamdom: KYC & Verification · $3,193
A player from North Macedonia says Gamdom has held a withdrawal of about $3,193 for more than 20 days at the proof-of-funds stage. Abandoned Gamdom: KYC & Verification · $588.92
A player from Russia says Gamdom's automatic ID check would not take their passport, because it is not in the Latin alphabet and they have no documents that are. Resolved Gamdom: Withdrawal Issues · $1,104.57
A player says Gamdom put a $1,104.57 withdrawal on hold and asked for KYC, which they finished quickly. Resolved Gamdom: Self-Exclusion Failures · A$9,363
A player from Australia says they emailed Gamdom in May asking to close their account, then again in June, and that each time support asked why instead of closing it. Abandoned Gamdom: Confiscated Winnings · 57,702 USDC
A player from Hong Kong says Gamdom first limited their withdrawals for an account review, took the verification documents they uploaded, then permanently blocked the account for a terms breach and removed most of the balance, leaving only a small amount withdrawable. Abandoned Gamdom: Account Blocked · ¥13,000
A player from Japan says their Gamdom balance dropped by about 8,500 yen without them placing the bets, and that the account was locked as soon as they asked support about it. Abandoned Gamdom: Withdrawal Issues · ₹672.63
A player says Gamdom kept a balance of 672.63 under an internal investigation for more than 14 days, after their KYC had already been approved. Resolved Gamdom: Withdrawal Issues · ₹9,938.04
A player says Gamdom put their first withdrawal on hold right after they opened an account and deposited. Resolved Gamdom: Account Blocked · $337
A player says Gamdom closed their account and kept the remaining $337 without a clear reason or any way to withdraw it. Unresolved Gamdom: Bonus Disputes · $206.40
A player from India says they won $206.40 in Gamdom's IPL Early Six sports promotion. Unresolved Gamdom: KYC & Verification · $188
A player from Uruguay says Gamdom cancelled a $188 withdrawal of sports bet winnings and asked for level 2 KYC first. Unresolved