What Happened
A player says they joined Gamdom and deposited 786 USDT on 14 July 2025. The next day they placed one sports bet and claimed a small rakeback. The casino cancelled the bet, returned the stake and, minutes later, closed the account for a serious terms breach and kept the funds. The player did not fight the closure; they only wanted the deposit back.
How It Developed
- 2025-07-15The player says Gamdom cancelled their only sports bet and closed the account minutes later, keeping about 790 USDT.
- 2026-03-24After the player posted a public review, Gamdom replied that money used for play cannot be refunded.
- Complaint opened: the player asked for the 786 USDT deposit, not the rakeback.
- Gamdom said it had emailed the player with a resolution.
- The player confirmed Gamdom reopened the account and returned the 786 USDT, which they withdrew. AskGamblers closed the case as resolved.
Resolved
Gamdom reopened the account and returned the 786 USDT deposit, and the player withdrew it.
What Helped
Asking for one clear thing helped. The player wanted only the deposit, not winnings or the rakeback, and pointed out that the casino itself had cancelled the only bet. After the complaint, Gamdom returned the deposit in full.