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Crypto Casino Complaints / Gamdom / Account Blocked

Account Blocked: 746 USDC at Gamdom

StatusOngoing
Amount746 USDC
Player—
Opened2026-10-23
Resolution timeopen

What Happened

A player says Gamdom is holding their balance of 746 USDC. They deposited $287, won some sports bets and cashed out twice with no trouble, and they say they sent every KYC document asked for. The problem started when they tried to withdraw the 746. Support kept saying it was looking into it. Then the account was banned, and support said it could not share the reason.

How It Developed

  • Two earlier withdrawals went through, the player says. A cashout of the 746 USDC balance was then held.
  • The player got an email saying the account was banned. Support said it could not tell them why, and then stopped answering, they say.
  • Complaint opened. The player asked for help getting the balance back, and offered screenshots and chats. No replies yet.
Ongoing

Waiting for Gamdom's first reply about a 746 USDC balance held after a ban with no reason given.

What Has (and Hasn't) Helped

Too early to tell. If a casino bans you and won't say why, ask in writing which rule it used and whether it needs anything more from you. Keep copies of your KYC uploads and chats.

Same issue, other cases

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