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Crypto Casino Complaints / Gamdom / Account Blocked

Gamdom: Account Blocked

5 of 20 cases ended in the player's favour; 3 were rejected, 2 closed without a reply, 4 ended unresolved, 2 ended with the money kept and 4 are still open.

20 cases on file where Gamdom restricted, blocked or closed an account with money inside. The block often came right after a win, a first deposit or a single bet.

Gamdom usually cited a terms breach; players say it named no rule. In several cases it then voided winnings and let the player take out only the deposit or part of the balance.

The mediator sided with Gamdom once after seeing its evidence in private, and twice called its evidence insufficient, though Gamdom kept the winnings. In 4 cases Gamdom didn't answer the mediator.

Shorter holds did lift after a complaint, and in one Gamdom returned a 786 USDT deposit in full.

In the newest, still open, a player says Gamdom banned the account while a 746 USDC withdrawal was pending, and support said it could not share the reason.

What you can do

Case files in this category — click a tag to filter

Cases

2026-10-23 Gamdom: Account Blocked · 746 USDC
A player says Gamdom is holding their balance of 746 USDC.
Ongoing
2026-10-20 Gamdom: Withdrawal Issues · amount n/a
A player from New Brunswick, Canada, says they lost about 18k at Gamdom, then had withdrawals restricted because they had played the same baccarat table as on another site.
Ongoing
2026-10-15 Gamdom: Confiscated Winnings · over $49,000
A player from Ukraine says they made six deposits at Gamdom on 4 October 2026 and won all but one of their sports bets, taking the balance above $55,000.
Rejected
2026-10-15 Gamdom: Confiscated Winnings · $5,229
A player from Ukraine says Gamdom blocked their account on 5 October 2026 for a routine check right after a bet.
Unresolved
2026-10-11 Gamdom: KYC & Verification · amount n/a
A player from Brazil says Gamdom had still not approved their KYC five days after they sent every document it asked for.
Ongoing
2026-10-10 Gamdom: KYC & Verification · $1,000
A player says Gamdom put their account under a standard check after a deposit and a short casino session.
Resolved
2026-10-07 Gamdom: Confiscated Winnings · $6,598
A player from Russia says Gamdom restricted their account on 30 September 2026, then closed it for good and kept the $6,598.48 balance after they passed KYC levels 1 and 2.
Ongoing
2026-10-01 Gamdom: KYC & Verification · amount n/a
A player says Gamdom asked for KYC, then for a bank statement, then for a second one.
Rejected
2026-09-24 Gamdom: Account Blocked · 786 USDT
A player says they joined Gamdom and deposited 786 USDT on 14 July 2025.
Resolved
2026-08-30 Gamdom: Confiscated Winnings · 4,300 PLN
A player from the United Kingdom says Gamdom closed their account and kept live casino winnings of 4,300 PLN, handing back only the last deposit, which they put at about a tenth of the total.
Confiscated
2026-08-05 Gamdom: Confiscated Winnings · $1,790
A player says Gamdom turned down their first withdrawal after they won $1,790 in a game.
Rejected
2026-07-16 Gamdom: Confiscated Winnings · $1,250
A player from Brazil says Gamdom restricted their account mid-play and asked for verification, which they completed.
Confiscated
2026-06-23 Gamdom: Withdrawal Issues · $1,104.57
A player says Gamdom put a $1,104.57 withdrawal on hold and asked for KYC, which they finished quickly.
Resolved
2026-06-08 Gamdom: Confiscated Winnings · 57,702 USDC
A player from Hong Kong says Gamdom first limited their withdrawals for an account review, took the verification documents they uploaded, then permanently blocked the account for a terms breach and removed most of the balance, leaving only a small amount withdrawable.
Abandoned
2026-05-31 Gamdom: Account Blocked · ¥13,000
A player from Japan says their Gamdom balance dropped by about 8,500 yen without them placing the bets, and that the account was locked as soon as they asked support about it.
Abandoned
2026-05-23 Gamdom: Withdrawal Issues · ₹672.63
A player says Gamdom kept a balance of 672.63 under an internal investigation for more than 14 days, after their KYC had already been approved.
Resolved
2026-05-23 Gamdom: Withdrawal Issues · ₹9,938.04
A player says Gamdom put their first withdrawal on hold right after they opened an account and deposited.
Resolved
2026-05-22 Gamdom: Account Blocked · $337
A player says Gamdom closed their account and kept the remaining $337 without a clear reason or any way to withdraw it.
Unresolved
2026-05-22 Gamdom: Bonus Disputes · $206.40
A player from India says they won $206.40 in Gamdom's IPL Early Six sports promotion.
Unresolved
2026-03-03 Gamdom: KYC & Verification · $188
A player from Uruguay says Gamdom cancelled a $188 withdrawal of sports bet winnings and asked for level 2 KYC first.
Unresolved