Crypto Casino Complaints / Gamdom / Account Blocked
5 of 20 cases ended in the player's favour; 3 were rejected, 2 closed without a reply, 4 ended unresolved, 2 ended with the money kept and 4 are still open.
20 cases on file where Gamdom restricted, blocked or closed an account with money inside. The block often came right after a win, a first deposit or a single bet.
Gamdom usually cited a terms breach; players say it named no rule. In several cases it then voided winnings and let the player take out only the deposit or part of the balance.
The mediator sided with Gamdom once after seeing its evidence in private, and twice called its evidence insufficient, though Gamdom kept the winnings. In 4 cases Gamdom didn't answer the mediator.
Shorter holds did lift after a complaint, and in one Gamdom returned a 786 USDT deposit in full.
In the newest, still open, a player says Gamdom banned the account while a 746 USDC withdrawal was pending, and support said it could not share the reason.
Case files in this category — click a tag to filter