What Happened
A player says they made three quick deposits at Lucky Block on 16 September 2024 and grew the balance to 209.7, mostly at blackjack. Their first withdrawal that evening was turned down, they passed an ID check sent by text message, and a second one was cancelled. A third request was still in review about two days later, though the casino says payouts take up to 24 hours.
How It Developed
- 2024-09-16Deposits of 20, 50 and 100 were credited within minutes. The first withdrawal was turned down, and the second was cancelled after the ID check.
- Complaint opened while the third withdrawal sat in review, with screenshots of the transactions and chat.
- The player posted chat logs and said support still gave no real answers.
- The mediator asked the casino for an update and warned that silence would close the case as unresolved. No casino reply appears.
Unresolved
The casino never replied, and the page shows no sign the withdrawal was paid.
What Has (and Hasn't) Helped
Nothing on the page moved it. Keep chat logs and the time of each withdrawal attempt, as this player did, so a mediator can see exactly how long the casino took.