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Crypto Casino Complaints / Lucky Block / Withdrawal Issues

Lucky Block: Withdrawal Issues

None of the 5 cases has ended in the player's favour; 1 closed without a reply, 3 ended unresolved and 1 is still open.

5 cases on file where a Lucky Block withdrawal didn't go through. In three, the address check stood in the way.

Two players from Croatia say every address document they sent was refused, one with €12,016.76 in winnings waiting. A player from Nigeria says documents were turned down for three months over $217.43.

Another player says a 600 USDC payout waited on a profile they couldn't finish because some fields were greyed out.

In the fifth, a player says two withdrawals of a small blackjack win were turned down or cancelled and a third sat in review for two days, though Lucky Block says payouts take up to 24 hours.

What you can do

Case files in this category — click a tag to filter

Cases

2026-10-14 Lucky Block: KYC & Verification · €12,016.76
A player from Croatia says Lucky Block won't accept any of their proof-of-address documents, so €12,016.76 in winnings can't be withdrawn.
Ongoing
2026-10-06 Lucky Block: KYC & Verification · €215
A player from Croatia says they turned about 100 euros into 215 at Lucky Block, passed the ID check, and then hit a wall on address proof.
Abandoned
2025-10-23 Lucky Block: Withdrawal Issues · 600 USDC
A player who says they live in Finland and the Netherlands made three crypto deposits totalling 500 USDC at Lucky Block and then tried to cash out 600 USDC.
Unresolved
2025-10-23 Lucky Block: KYC & Verification · $217.43
A player from Nigeria says they deposited $100 at Lucky Block, played one game and asked to withdraw, which set off an ID check.
Unresolved
2024-09-18 Lucky Block: Withdrawal Issues · S/.209.7 (listing; the player writes sol)
A player says they made three quick deposits at Lucky Block on 16 September 2024 and grew the balance to 209.7, mostly at blackjack.
Unresolved