Withdrawal Issues: A$794 at Razed

What Happened

A player from Australia says they roughly doubled their own money at Razed to $794, requested a withdrawal, and saw it sit in processing for a day with no word. Support then told them nothing would be paid until the account was verified, which the player found odd since that is usually done first. According to the player, the ID upload that normally works kept failing, and support said to try again in a few hours.

How It Developed

• Complaint opened the day the payout stalled.
• The mediator asked what games were played, whether a bonus was used, whether later verification attempts worked, and for the support messages.
• No reply came; the deadline was extended by 7 days.
• The complaint was closed because the player stopped responding. It can be reopened.

What Helped