Withdrawal Issues: A$1,100 at Razed

StatusAbandoned

AmountA$1,100

PlayerAustralia

Opened2026-10-06

Resolution time17 days

What Happened

A player from Australia says a A$1,100 withdrawal requested from Razed on 24 September 2026 still hadn't arrived 12 days later, while more than ten earlier payouts and three later ones landed within a day. According to the player, support only said the matter was escalated, and the VIP manager suggested switching to crypto, which they had never needed before.

How It Developed

2026-10-06Complaint opened; the automatic reply asked the player to wait 14 days from the request before Casino.guru steps in, and the player agreed to report back.
2026-10-09The mediator asked whether the money had arrived.
2026-10-16No reply, so 7 more days were given.
2026-10-23Closed because the player stopped responding. It can be reopened.

Abandoned

The player went quiet after the waiting period; the thread doesn't say whether the A$1,100 arrived. It can be reopened.

What Helped

No word on whether the money arrived. The mediator doesn't act until 14 days after the request, so come back with an update on day 15; a case closed for silence can be reopened any time.

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