Account Blocked: $466 at Roobet

StatusResolved

Amount$466

PlayerNigeria

Opened2026-08-06

Resolution time7 days

What Happened

A player from Nigeria says both the casino and sports sections of their Roobet account were switched off without warning after about a month of play. When they tried to withdraw instead, they were told wagering had to be completed first, and support did not answer. A day after the complaint, the player said the problem had been fixed.

How It Developed

2026-08-06Complaint opened over disabled betting and a blocked withdrawal of $466.
2026-08-07The mediator asked what games were played, whether a bonus was active, and for screenshots of the error.
2026-08-07The player replied that the issue was resolved.
2026-08-13The mediator marked the complaint resolved.

Resolved

The player said the problem was fixed a day after filing; the thread shows no payout and does not say why the account was restricted.

What Helped

The restriction cleared within a day of filing, though the thread does not say what Roobet changed or why. If betting is switched off and support is silent, a public complaint can be the quickest way to get a response.

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