Withdrawal Issues: $380,000 at Solcasino

What Happened

A player from Buenos Aires says they won about $380,000 at Solcasino over several days, mostly on live blackjack and roulette plus dice, and received two $10,000 payouts within the casino's limits before everything stopped. According to the player, earlier large withdrawals had passed manual review, but once the balance neared $350,000 the casino demanded a fresh verification, which they passed, and then put the account under a long review with no reason given. Casino.guru closed the case without contacting the casino because of its record of ignoring mediation.

How It Developed

• 2026-07-24Complaint opened; the player said a VIP host had assured them for days that the payout was coming.
• 2026-07-24Asked by the mediator, the player confirmed they can still log in but see only a KYC gate, listed the documents already accepted, and said no reason for the extra review had ever been given.
• 2026-07-30The mediator closed the case as unresolved, saying Solcasino already had five cases closed under its no-reaction policy and that emails, live chat and affiliate contacts had all gone unanswered in the past.

What Has (and Hasn't) Helped