Crypto Casino Complaints / Solcasino
Solcasino: The Complaint Record
8 cases on file · $0 in dispute
We have 8 cases on file for Solcasino, all from Casino.guru, filed between June 2024 and September 2026.
Solcasino didn't answer the mediator in any of the five cases where it was asked. In two more, Casino.guru didn't contact it at all, citing its record of ignoring complaints.
In five cases, Solcasino blocked an account or held it under review with money inside, from about $1,500 to about $380,000. Four of them began with a withdrawal and a verification check that never led to a payout. Two players say they asked to be shut out over a gambling problem and the account stayed open.
In short: no case on file shows Solcasino answering a mediator, and the mediator pointed several players to the regulator named on its licence.
The Bad News in the Cases
- Never answered the mediator in the 5 cases where it was asked
- Held balances under open-ended reviews in four cases, one for about ten months, the player says
- Two players say their requests to close the account over a gambling problem weren't acted on
Why 2.1 — "Very low"
- 7 cases have a final result: all 7 ended unresolved.
- 1 case the player dropped doesn't count yet.
By issue category
Complaint Categories
Account Blocked→Confiscated Winnings→Game Fairness→KYC & Verification→Other Disputes→Self-Exclusion Failures→Withdrawal Issues→All case files
Cases on Record
Solcasino: Withdrawal Issues · €537 (5.991 SOL)A player from Greece says a Solcasino withdrawal of 5.991 SOL went to an address one character shorter than the wallet he entered, so the coins now sit in an account nobody holds the key to. Unresolved Solcasino: Self-Exclusion Failures · C$20,000
A player from Germany asked for an investigation into roughly $20,000 lost at Solcasino. Abandoned Solcasino: Withdrawal Issues · $380,000
A player from Buenos Aires says they won about $380,000 at Solcasino over several days, mostly on live blackjack and roulette plus dice, and received two $10,000 payouts within the casino's limits before everything stopped. Unresolved Solcasino: Account Blocked · about 30 SOL
A player from Georgia says Solcasino has kept their account under an AML review for about ten months. Unresolved Solcasino: Confiscated Winnings · $99,937
A player from Nepal says Solcasino banned their newer account on 27 October 2025, a day after a KYC and AML check they had asked for themselves, with $99,937 inside. Unresolved Solcasino: Account Blocked · $1,500
A player from Bangladesh says Solcasino blocked her account when she tried to withdraw part of a $1,500 win and asked for verification. Unresolved Solcasino: Account Blocked · $1,500
A player from Kenya says a withdrawal request at Solcasino, less than a week after signing up, triggered a KYC check. Unresolved Solcasino: Self-Exclusion Failures · 4.188 SOL
A player from Norway who describes themselves as addicted says they tried to permanently close their Solcasino account in February 2024, found the closure button did not work, and were refused by support when they asked for help. Unresolved