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KatsuBet: The Complaint Record

2 cases on file · $0 in dispute

5.2Below average

We have 2 cases on file for KatsuBet, one from Casino.guru and one from AskGamblers, opened in October 2023 and September 2026.

In the older case, a $500 card deposit stayed pending, and KatsuBet never answered the mediator. In the newer one, a player says a €50 withdrawal was sent back for checks about eight times, then refused, and €46 taken from the balance. The player dropped the complaint before KatsuBet was asked for its side.

In short: neither case shows the money returned.

The Bad News in the Cases

Never answered the mediator about a $500 card deposit left pending
Sent a €50 withdrawal back for checks about eight times, the player says

Why 5.2 — "Below average"

1 case has a final result: it ended unresolved.
1 case the player dropped doesn't count yet.

By issue category

Complaint Categories

1 caseConfiscated Winnings→1 caseDeposit Issues→1 caseKYC & Verification→1 caseWithdrawal Issues→

All case files

Cases on Record

2026-09-20 KatsuBet: KYC & Verification · €50
A player from Mexico says KatsuBet approved their documents but kept sending a 50 EUR withdrawal back for more checks, around eight times, and then demanded a selfie holding their ID and a handwritten note on a full, untorn sheet of lined paper with their elbow, shoulder and hand all visible. Abandoned 2023-10-23 KatsuBet: Deposit Issues · $500
A player says one of three card deposits at KatsuBet stayed pending while the other two went through. Unresolved