Crypto Casino Complaints / Razed / KYC & Verification
None of the 4 cases has ended in the player's favour; 1 closed without a reply, 1 ended unresolved and 2 are still open.
4 cases on file about Razed's verification levels. A player from Russia says four proof-of-address documents showing the same address were rejected one after another at level 2; Razed never answered the mediator.
Two are stuck at level 4. A player from Morocco says a bank statement was called altered and a $354 balance cut to a $131 refund.
A player from Belarus can't give the payslips asked for. In the fourth, an ID upload kept failing, and the player went quiet.
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