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Crypto Casino Complaints / Solcasino / KYC & Verification

Solcasino: KYC & Verification

None of the 4 cases has ended in the player's favour; 4 ended unresolved.

4 cases on file where a Solcasino check stopped a payout. A player from Buenos Aires says they passed a fresh verification as their balance neared $350,000, then the account went into a long review.

A player from Georgia says KYC shows as complete, yet about 30 SOL has been held under an AML review for about ten months.

Two players with about $1,500 each uploaded documents and waited: one was told the first set never arrived, and the other was later stopped for suspicious activity.

Solcasino didn't answer the mediator in three of these; Casino.guru didn't contact it in the fourth.

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Case files in this category — click a tag to filter

Cases

2026-07-24 Solcasino: Withdrawal Issues · $380,000
A player from Buenos Aires says they won about $380,000 at Solcasino over several days, mostly on live blackjack and roulette plus dice, and received two $10,000 payouts within the casino's limits before everything stopped.
Unresolved
2026-05-10 Solcasino: Account Blocked · about 30 SOL
A player from Georgia says Solcasino has kept their account under an AML review for about ten months.
Unresolved
2025-09-08 Solcasino: Account Blocked · $1,500
A player from Bangladesh says Solcasino blocked her account when she tried to withdraw part of a $1,500 win and asked for verification.
Unresolved
2025-08-16 Solcasino: Account Blocked · $1,500
A player from Kenya says a withdrawal request at Solcasino, less than a week after signing up, triggered a KYC check.
Unresolved