Crypto Casino Complaints / Stake.com / Geo & VPN Disputes
1 of 7 cases ended in the player's favour; 4 were rejected, 1 closed without a reply and 1 ended unresolved.
7 cases on file where the dispute turned on where the player lives. In five, Stake let a player sign up and deposit from a place its terms exclude: France, Sweden, the Netherlands, Ontario in Canada and the US.
A sixth player says a court in Curaçao, where Stake is licensed, ordered it to repay money lost while playing from a banned country. That case ended unresolved, with lawyers on both sides.
Only one case, about 60 Canadian dollars, ended with the player paid. 4 were rejected.
In the Swedish case, the mediator agreed the sign-up should have been blocked, but wouldn't ask for money lost in normal play to be refunded.
Case files in this category — click a tag to filter