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Crypto Casino Complaints / Stake.com / Geo & VPN Disputes

Stake.com: Geo & VPN Disputes

1 of 7 cases ended in the player's favour; 4 were rejected, 1 closed without a reply and 1 ended unresolved.

7 cases on file where the dispute turned on where the player lives. In five, Stake let a player sign up and deposit from a place its terms exclude: France, Sweden, the Netherlands, Ontario in Canada and the US.

A sixth player says a court in Curaçao, where Stake is licensed, ordered it to repay money lost while playing from a banned country. That case ended unresolved, with lawyers on both sides.

Only one case, about 60 Canadian dollars, ended with the player paid. 4 were rejected.

In the Swedish case, the mediator agreed the sign-up should have been blocked, but wouldn't ask for money lost in normal play to be refunded.

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Case files in this category — click a tag to filter

Cases

2026-05-28 Stake.com: Geo & VPN Disputes · 70,000 SEK (about €6,578 in deposits)
A player from Sweden says Stake verified their account and took 53 crypto deposits worth about 6,578 euros between April and May 2026, even though Sweden is on its restricted list.
Rejected
2025-04-05 Stake.com: Geo & VPN Disputes · $91,224
A player says they sued Stake in Curaçao, where the casino holds its license, and won.
Unresolved
2024-06-01 Stake.com: Geo & VPN Disputes · 60 CAD
A player who signed up with an Ontario driver's licence and address put 50 CAD into Stake, won 10 more and tried to cash out the 60 CAD.
Resolved
2023-02-15 Stake.com: Account Blocked · $203.64
A player says Stake locked their account after they reported money missing from it, and sent them through account recovery.
Rejected
2023-01-07 Stake.com: Game Fairness · amount n/a
A player says six saved Pragmatic Play slot bonuses vanished from their Stake history after a game fault.
Abandoned
2022-07-03 Stake.com: Geo & VPN Disputes · amount n/a
A player from France says they gambled on Stake for about a year, though its terms bar French players.
Rejected
2020-04-04 Stake.com: Geo & VPN Disputes · 0.02826985 BTC
A player from the Netherlands says Stake let them sign up and deposit for about two weeks, then blocked them as being in a restricted country.
Rejected