Crypto Casino Complaints / Betcoin.ag / Account Blocked
None of the 8 cases has ended in the player's favour; 7 were rejected and 1 is still open.
8 cases on file where Betcoin.ag blocked an account with money inside. Five followed sports betting, often within hours or days of a withdrawal request or a few wins.
Players say support didn't answer or named no rule, while Betcoin.ag cited sportsbook abuse. Casino.guru said it can't judge sportsbook investigations and closed those cases without calling them unfounded; in one, AskGamblers' mediator accepted Betcoin.ag's evidence.
The rest followed checks at withdrawal: a video recorder that kept looping, a video call about wallet ownership, and a student who couldn't prove where their crypto came from.
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