What Happened
A player from Mexico says they deposited 100 pesos at BC.Game on 6 October 2026 and grew it to over 500. They asked to withdraw 300 and kept about 200 to play with. While the payout was pending, they say, the casino logged them out mid-game and blocked the account, and both the payout and the balance vanished. They say they broke no rules and want all 500 pesos back.
How It Developed
- 2026-10-06The player deposited 100 Mexican pesos and, they say, built the balance to over 500.
- Complaint opened. The player asked for the 300-peso withdrawal and the 200-peso balance.
- BC.Game said it could not find the account and asked for the account ID and sign-up email. The player sent them, and AskGamblers passed them on privately.
- AskGamblers asked BC.Game to confirm it had the details, and warned that silence would mean closing the case as unresolved.
Ongoing
BC.Game has the player's account details and must answer about the blocked account and 500 pesos.
What Has (and Hasn't) Helped
Too early to tell. Put your account ID and sign-up email in the first message, sent privately, so the casino can find you without delay.