What Happened
A player from Córdoba, Argentina, says a 10,000 peso deposit to BC.Game failed and that support opened a ticket but went quiet for six days. According to the player they had already sent their bank ID record, receipts and a bank statement showing the money left. They wanted an answer and something for the delay.
How It Developed
- 2026-06-25Complaint opened after six days without a reply from support.
- 2026-06-25The mediator said the usual route for a missing deposit is a trace by the payment provider, which can take about a month, and kept the case open.
- 2026-06-26The next day the player pressed the resolved button and the mediator closed the case.
Resolved
The player marked the deposit problem settled the day after filing; the thread does not say how.
What Helped
The case closed within a day of being filed, so it is hard to say what moved it. The mediator's standard advice applies: ask your bank or payment provider to trace the transfer, since the casino usually cannot do anything until that trace comes back.