Confiscated Winnings: $3,300 at Betpanda

What Happened

A player says they deposited $3,300 at Betpanda, won $1,000 and asked to withdraw $4,300, after which the account was blocked. An email then told them the funds would be confiscated, deposit included. The player says repeated emails asking why got only a pointer to a section of the rules, and they want the $3,300 deposit back.

How It Developed

• The account was blocked after the $4,300 withdrawal request.
• By email, the casino said the whole balance, deposit included, was confiscated, and cited its rules without details.
• Complaint opened, asking for the deposit back.
• The mediator asked the casino for an update and warned that silence would close the case as unresolved. No casino reply appears.

What Has (and Hasn't) Helped