Withdrawal Issues: 91 LTC at Betpanda

StatusUnresolved

Amount91 LTC

Player—

Opened2024-11-15

Resolution time—

What Happened

A player says they asked Betpanda for a 91 LTC withdrawal on 7 November and never got the money. Support said a routine check on the account was slowing the payout and promised news later. A few days before the complaint, the player says, the casino banned the account.

How It Developed

Support told the player the payout was held up by a routine account check.
The account was banned a few days before the complaint was filed.
The player said five more emails to the casino went unanswered.
The mediator asked the casino for an update and warned that silence would close the case as unresolved. No casino reply appears.

Unresolved

The casino did not respond, and the player reports the 91 LTC was never paid.

What Has (and Hasn't) Helped

Nothing on the page moved it. When a payout sits in a routine check with no end date, ask the casino in writing for the reason and a deadline, and file a complaint early.

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