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Crypto Casino Complaints / Betpanda / Withdrawal Issues

Withdrawal Issues: 8 SOL ($1,154.80 on the listing) at Betpanda

StatusUnresolved
Amount8 SOL ($1,154.80 on the listing)
Player—
Opened2024-09-20
Resolution time—

What Happened

A player says they deposited 8 SOL at Betpanda on 13 September and, four days later, withdrew 8 SOL, which reached their wallet in about two hours. A second 8 SOL withdrawal that same day then got stuck in a security check on the account. According to the player, the casino gave no time frame and did not ask them for anything.

How It Developed

  • The second 8 SOL withdrawal went into a security review on 17 September.
  • Complaint opened, valued at about $1,155.
  • The mediator asked the casino for an update and warned that silence would close the case as unresolved. No casino reply appears.
Unresolved

The casino never replied, and the page shows no sign the 8 SOL withdrawal was paid.

What Has (and Hasn't) Helped

Nothing on the page moved it. If a crypto payout is held for a security check, ask the casino what it needs from you and by when, and get the answer in writing.

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