Confiscated Winnings: $641 at Betpanda

StatusUnresolved

Amount$641

Player—

Opened2026-10-09

Resolution time—

What Happened

A player says they mostly bet on sports at Betpanda and made a good profit, which led the casino to ask for KYC. After the check they asked to cash out everything, but the casino emailed that it would release only their latest deposit. The player says that payout went through at once, then the account was blocked with $641 still inside.

How It Developed

The casino asked for KYC after the player's sports profits. The player says they completed it.
The player asked for the full balance. By email, the casino said only the latest deposit would be released.
The deposit was paid out and the account was then blocked. Complaint opened about the remaining $641.
No replies appear on the page yet.

Unresolved

The listing marks it Unresolved, but no reply from the casino or the mediator appears. The player says $641 is still held.

What Has (and Hasn't) Helped

Nothing yet, as neither the casino nor the mediator has posted. Keep the email that limited your payout to the last deposit, and ask the casino in writing which rule it used to keep the winnings.

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