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Crypto Casino Complaints / Betpanda / Withdrawal Issues

Withdrawal Issues: 1,200 USDT at Betpanda

StatusResolved
Amount1,200 USDT
PlayerUkraine
Opened2026-08-28
Resolution time3 days

What Happened

A player from Ukraine complained that a 1,200 USDT withdrawal from Betpanda was stuck in what support called security checks, despite the site advertising instant payouts. They said the hold was costing them chances in a sports tournament they were following. Three days after filing, the complaint was marked resolved.

How It Developed

  • 2026-08-28Complaint opened asking for the payout to be processed at once.
  • 2026-08-31The mediator asked about earlier withdrawals, the request date, any bonus and KYC status.
  • 2026-08-31Hours later the mediator recorded that the issue was resolved and closed the case.
Resolved

The mediator recorded the issue as resolved three days after filing; no post shows the 1,200 USDT arriving or explains the security hold.

What Helped

The thread gives no detail: the issue was reported resolved within three days, before the mediator had even collected the basics. If a payout sits in security checks, ask support in writing what is being checked and how long it should take, and keep that answer for any complaint.

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