What Happened
A player from Lithuania says they won about 28 of 30 volleyball bets at Betpanda, after which the casino asked for verification and then blocked the account with roughly €900 inside. The complaint itself is only two short lines.
How It Developed
- 2026-06-29Complaint opened with a one-sentence claim that a big win could not be withdrawn.
- 2026-06-30The mediator asked for details; the player described the volleyball winning streak, the KYC request and the block.
- 2026-07-06The mediator closed the case, saying a block after sports-only betting is outside Casino.guru's expertise and it could not fairly judge the casino's decision, while noting this did not mean the complaint was unjustified.
Rejected
The mediator declined to rule on a sports-betting block and closed the case without contacting Betpanda.
What Has (and Hasn't) Helped
Nothing here: a pure sportsbook dispute gets turned away before the casino is even contacted. Take a betting-related block to a sportsbook complaint service or the regulator, and be ready to explain your betting pattern.