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Crypto Casino Complaints / Betpanda / Bet Settlement

Betpanda: Bet Settlement

None of the 9 cases has ended in the player's favour; 2 were rejected, 5 ended unresolved, 1 ended with the money kept and 1 is still open.

9 cases on file from sports bettors at Betpanda. Players say the casino blocked the account or kept winnings after a winning run.

The reasons they report are a flag from its sportsbook provider (named as Betby in one case), late bets, arbitrage, or odds it says had not updated.

Players deny each claim: one says every bet was pre-match on Serie A and Champions League games, another that they only backed favourites at odds of about 1.3.

In the Betby case, the mediator found Betpanda had not backed its claim, and it kept about $4,000. Casino.guru turned away two cases, about €900 and $1,900, because it doesn't judge sports-betting blocks.

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Case files in this category — click a tag to filter

Cases

2026-10-09 Betpanda: Confiscated Winnings · $641
A player says they mostly bet on sports at Betpanda and made a good profit, which led the casino to ask for KYC.
Unresolved
2026-10-06 Betpanda: Account Blocked · $16,000
A player from the Netherlands says that after three years at Betpanda they were asked to verify, passed, and then won a $1,000 bet that should have taken their balance to about $16,000.
Ongoing
2026-06-29 Betpanda: Bet Settlement · €900
A player from Lithuania says they won about 28 of 30 volleyball bets at Betpanda, after which the casino asked for verification and then blocked the account with roughly €900 inside.
Rejected
2026-06-09 Betpanda: Account Blocked · $1,900
A player from California says Betpanda emailed that their account would be closed and gave them 72 hours to withdraw their latest deposit.
Rejected
2025-12-23 Betpanda: Bet Settlement · €570
A player says Betpanda checked their ID and then said their sports betting broke its terms, without naming a rule.
Unresolved
2025-10-23 Betpanda: Account Blocked · $1,050
A player says Betpanda blocked their account and a withdrawal, saying its sportsbook provider had flagged their betting.
Unresolved
2025-10-23 Betpanda: Confiscated Winnings · $1,697
A player who bet only on football and basketball says Betpanda closed their account right after their first withdrawal request, for $1,697.
Unresolved
2025-10-23 Betpanda: Confiscated Winnings · $4,000
A player says they deposited $1,000 at Betpanda and placed fewer than five sports bets, on leagues like Serie A and the Champions League, before the account was blocked.
Confiscated
2025-03-25 Betpanda: Bet Settlement · $600
A player says they joined Betpanda on 16 March 2025, deposited 500 USDT three days later and, after mixed results, asked to withdraw about $577 on 21 March.
Unresolved