Deposit Issues: $1,472.37 at Cryptorino

StatusUnresolved

Amount$1,472.37

Player—

Opened2025-10-23

Resolution time—

What Happened

A player says two deposits sent through Revolut reached the casino wallet linked to their account but were never added to their balance. They say they sent proof several times and emailed several times a day, yet only heard that the team was looking into it. According to the player, live chat ended the conversation whenever they raised the problem.

How It Developed

Complaint opened. The player said they had supplied all the evidence the casino asked for and wanted the money back.
The mediator asked the casino for an update and warned that silence would close the case as unresolved.
No casino reply appears, and the complaint is listed as unresolved.

Unresolved

The casino never answered the mediator, and the page shows no sign the $1,472.37 was credited or returned.

What Has (and Hasn't) Helped

Nothing on the page got the deposits credited. For a missing crypto deposit, give the casino the transaction ID and a blockchain link showing the coins reached its address, and ask your payment provider for a written confirmation too.

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