What Happened
A player says they joined Duelbits on 23 July 2023, deposited in USDT and placed a few bets. They asked to withdraw their $409 balance, and live chat said the money would arrive soon. Instead, the casino closed the account. When the player asked which rule they broke, the casino gave no real answer and called the decision final. The player says they broke no rules.
How It Developed
- The player asked to withdraw $409; chat first said the money was on its way.
- The casino closed the account and, according to the player, would not say why.
- Complaint opened. AskGamblers asked Duelbits for an update and warned that silence would mean closing the case as unresolved.
- Duelbits did not reply on the page, and the complaint is listed as Unresolved.
Unresolved
Duelbits did not answer the mediator. The page shows no payout of the $409.
What Has (and Hasn't) Helped
Nothing worked: Duelbits never answered on the page. If an account is closed during a pending withdrawal, ask for the reason and the rule number in writing, and keep screenshots of the balance.