Crypto Casino Complaints / Rainbet / Account Blocked
None of the 7 cases has ended in the player's favour; 3 were rejected, 1 closed without a reply, 1 ended unresolved and 2 ended with the money kept.
7 cases on file where Rainbet blocked or closed an account with money inside. In most, the player says they had already passed verification.
Rainbet's reasons included multiple or linked accounts, bonus abuse, forged documents and suspicious activity.
In two cases from Ireland, €12,000 and €4,389, the mediator said a shared IP address alone proves nothing and found Rainbet's evidence insufficient, but the casino kept the money.
A $3,018 sports account closed over multiple accounts was dropped because the mediator wouldn't judge a sportsbook case. In a 1,367 USDT case, the player never answered questions about a son's account.
Case files in this category — click a tag to filter