What Happened
A player from India says 2,000 INR left their bank account but never showed up in their Stake.com balance. When they asked support, they say they got an automated answer and then silence in live chat. About a month later the player marked the complaint as resolved.
How It Developed
- Complaint opened about the missing rupee deposit.
- The mediator said the only route is a trace through the payment provider, which usually takes about a month, and left the case open for that long.
- On 24 May the mediator noted that the player had pressed the resolved button and closed the case.
Resolved
The player marked the case resolved after about a month; no post confirms the 2,000 INR was credited or refunded.
What Helped
The thread does not say what fixed it; the player simply marked the case resolved about a month later. For a missing deposit, the mediator's route is a trace through your payment provider, so start one straight away and keep its written answer.