Crypto Casino Complaints / Stake.com / Deposit Issues
4 of 19 cases ended in the player's favour; 2 were rejected, 6 closed without a reply, 2 ended unresolved and 5 are still open.
19 cases on file about money that didn't arrive where it should. Most are deposits players say left their bank or e-wallet but never reached their Stake balance, mostly rupee payments from India.
In 7, the player's bank or wallet says the payment went through, while Stake or its payment provider says the money never arrived.
Two of those ended unresolved: the mediator couldn't tell where the money went and sent the player to their bank.
6 closed when the player went quiet, most while a bank or provider trace was still pending. Two crypto deposits went to addresses Stake says don't belong to the player's account.
One case was rejected because the player had already asked their bank for a chargeback. Of the 4 that ended in the player's favour, two were simply marked resolved by the player, with no post showing the money arrived.
Case files in this category — click a tag to filter