What Happened
A player says they joined a Stake promotion for an IPL cricket match on 17 May 2024. As the player describes it, a bet on a team would count as a win if that team hit a six in the first two overs, even if it lost. According to the player, Mumbai Indians lost the match but scored two sixes in the second over, yet Stake never paid out.
How It Developed
- Complaint opened. The player said emails to Stake went unanswered and asked for the reward to be paid.
- AskGamblers asked Stake for a detailed explanation backed by evidence.
- The player asked why Stake had ruled against them, said they should have been told sooner, and put their loss at 1,250 INR.
- AskGamblers said it was in touch with Stake and handling the case.
- AskGamblers decided Stake had followed its terms and closed the case. It said the player could still go to the regulator or an outside dispute service.
Rejected
Marked resolved, but AskGamblers found Stake followed its terms. The reward was not paid, and Stake's reasons were not made public.
What Has (and Hasn't) Helped
Nothing worked, and Stake's reasons were never posted on the page. Before you join a sports promotion, screenshot the full terms, because the mediator checks the casino's terms, not the ad.