What Happened
A player from India complained that a 1,210 INR withdrawal from Stake had not arrived. The opening post is private, so the payment method and what support said are not public. The request was less than two weeks old when the complaint went in.
How It Developed
- 2026-05-24Complaint opened. The mediator explained that payouts can take days or weeks and asked the player to wait 14 days from the request before it steps in.
- 2026-06-03Once the waiting period had passed, the mediator asked whether the money had arrived.
- 2026-06-10No reply came, so the player was given 7 more days.
- 2026-06-17The complaint was closed because the player stopped responding. It can be reopened at any time.
Abandoned
The player stopped responding after the 14-day wait, so it is not known whether the 1,210 INR was paid. It can be reopened.
What Helped
Nothing was tested; the casino was never asked for its side. For a payout under two weeks old, the mediator will only wait. Come back after 14 days and say whether the money arrived, otherwise the case closes on its own.