Crypto Casino Complaint Cases cryptocasino.cc — the crypto casino complaints registry

Crypto Casino Complaints / Stake.com / Withdrawal Issues

Stake.com: Withdrawal Issues

21 of 73 cases ended in the player's favour; 18 were rejected, 26 closed without a reply, 2 ended unresolved and 6 are still open.

73 cases on file where money couldn't leave a Stake account. In most, the withdrawal stopped because the account was blocked or sent back through verification, often right after a big win.

Others are payouts that were slow or bounced back, such as bank and mobile-money transfers.

21 ended in the player's favour, and in 14 of them the player confirmed getting the money. 18 were rejected, 10 after Stake said the player sent fake or misleading documents or was suspected of fraud.

26 closed when the player stopped answering, including 6 late payouts filed before Casino.guru's waiting period was up. 2 ended unresolved, including a $230,000 balance frozen, Stake says, at the request of outside authorities.

The 6 still open include a payout of nearly $48,000 pending since October 2026 and a crypto balance the player puts at about $1,020,000.

What you can do

Case files in this category — click a tag to filter

Cases

2026-10-15 Stake.com: Withdrawal Issues · $47,981
A player says a withdrawal of just under 48,000 USDT has sat as pending at Stake since 9 October 2026.
Ongoing
2026-10-08 Stake.com: Account Blocked · 21,618 INR
A player says Stake switched off the rupee side of their account and blocked a withdrawal of the remaining 21,618 INR.
Abandoned
2026-10-08 Stake.com: KYC & Verification · $11,000 (in BNB)
A high-tier VIP player from Indonesia says they've spent seven months trying to pass Stake's proof-of-address check, with about $11,000 in BNB stuck behind it.
Ongoing
2026-10-01 Stake.com: Account Blocked · 4,785 USDT
A player from Nova Scotia says Stake closed their account for good right after they finished an extra identity check that the casino itself had asked for.
Rejected
2026-09-24 Stake.com: Withdrawal Issues · C$201
A player from Alberta, Canada, complained that a C$201 withdrawal from Stake had not arrived.
Abandoned
2026-09-20 Stake.com: Withdrawal Issues · 3,000 EGP (of a 5,000 EGP withdrawal)
A player from Egypt says a 5,000 EGP Stake withdrawal to a mobile wallet was marked as processed, but only 1,000 EGP arrived.
Ongoing
2026-09-16 Stake.com: Withdrawal Issues · €429
A player from Germany says a Stake withdrawal of about €429 had not arrived and that every question to support got the same canned answer.
Abandoned
2026-09-16 Stake.com: KYC & Verification · C$6,210.89
A player from Canada says a C$6,210.89 balance has been frozen at Stake since late 2025.
Abandoned
2026-09-06 Stake.com: KYC & Verification · $25,309
A player from Chile says Stake restricted their already-verified account and switched off withdrawals right after a winning run took the balance to $25,309.
Abandoned
2026-09-03 Stake.com: KYC & Verification · amount n/a
A player from Russia says they used Stake almost daily from 2022 until a fresh verification in July 2026.
Ongoing
2026-09-01 Stake.com: KYC & Verification · 1,215 USDC
A player from Estonia says Stake suspended their account more than a year ago and keeps turning down address and source-of-funds documents without saying why.
Abandoned
2026-08-29 Stake.com: Withdrawal Issues · 50,000 USDT
A player from Bulgaria reported that a 50,000 USDT withdrawal from Stake had not arrived.
Resolved
2026-08-27 Stake.com: KYC & Verification · $480
A player from India says Stake suspended their account over a suspected terms breach and is holding a $480 balance.
Ongoing
2026-08-27 Stake.com: KYC & Verification · 593 USDT
A player from Bangladesh says Stake asked them to redo verification on an account that had already passed Level 4, then switched off withdrawals when they uploaded the same papers again.
Rejected
2026-08-24 Stake.com: KYC & Verification · about $1,020,598 (in crypto)
A player from Russia says every verification step on their Stake account showed as complete, yet the account sat in withdrawal-only mode and each withdrawal attempt failed with an error, even a test of about $150.
Ongoing
2026-08-24 Stake.com: KYC & Verification · 2,800 USDT
A player from Latvia says Stake suspended their account the morning after a 500 USDT stake grew to about 2,800 USDT on sports and casino bets.
Resolved
2026-08-22 Stake.com: Account Blocked · 9,000 USDT
A player says Stake froze their account while it held more than 9,000 USDT, so they couldn't withdraw.
Resolved
2026-08-22 Stake.com: KYC & Verification · 7,099 USDT
A player from Turkey says Stake shut their account for good with about 7,000 USDT of deposited money inside, after the upper KYC levels went nowhere.
Resolved
2026-08-20 Stake.com: KYC & Verification · 1,030 USDT
A self-employed tailor working in Yemen says Stake kept their 1,030 USDT behind address and source-of-funds checks that asked for payslips, work contracts and utility bills, none of which exist for an informal home business.
Resolved
2026-08-10 Stake.com: Withdrawal Issues · 1,000,000 ARS
A player from Argentina says a Stake withdrawal of 1,000,000 Argentine pesos had gone unpaid for about six days, even after they handed over the details and the bank statement the casino wanted.
Abandoned