What Happened
A player from India says Stake suspended their account on 16 November 2025 and blocked withdrawals of about 1,975 USDT they say they won through play. They say they sent every document Stake asked for but got no reply.
How It Developed
- 2025-11-16Stake suspended the account, and withdrawals stopped.
- Complaint opened. The player then said Stake was still turning down all their documents and holding the money.
- The player reported that Stake suddenly accepted a document it had refused for about 10 days, verified the account, and that the funds were withdrawn.
- Stake said a review by its team had removed the restriction.
- The mediator asked the player to confirm, and the case was closed as resolved.
Resolved
Stake lifted the restriction, and the player said the funds were withdrawn.
What Helped
Escalating to a mediator. The player says a document Stake had refused for about 10 days was suddenly accepted while the complaint was open. If the same file keeps getting rejected, bring in a mediator rather than uploading it again and again.