CoinCasino: KYC & Verification

6 cases on file about CoinCasino's ID and address checks.

Players describe the same bill refused for a different reason each time, an ID check that flipped back to unverified after two withdrawals were rejected, and a renter with no utility bill whose bank statement was refused.

In one, the mediator found the player's bank statement was really a payment receipt with no address on it. Three ended with the account closed under the fraud section of the terms, and the players say no detail was given.

One player from Brazil says each refused withdrawal went back to the balance, and they lost it by playing again.

• Download a full monthly bank statement as a PDF, with your name and address in the header.
• Leave a withdrawal that bounces back to your balance unplayed.
• Ask the casino to list every document it accepts if you rent and have no utility bill.
• Redo the check if it resets, and keep the confirmation email.