Crypto Casino Complaints / Cryptorino / KYC & Verification
None of the 5 cases has ended in the player's favour; 5 ended unresolved.
5 cases on file where Cryptorino asked for KYC only after a player tried to withdraw. Two players say they sent every document and never heard back.
Two others describe a long list: ID, proof of address, proof of payments and a video of a set phrase, in one case saying they were not part of a betting syndicate.
One of them says they chose Cryptorino because it advertised play without KYC. In the largest, about $255,000, the account was declared verified before Cryptorino accused the player of unfair play.
Cryptorino never answered the mediator in any of them.
Case files in this category — click a tag to filter