Crypto Casino Complaint Cases cryptocasino.cc — the crypto casino complaints registry

Crypto Casino Complaints / Instant Casino / Account Blocked

Instant Casino: Account Blocked

1 of 7 cases ended in the player's favour; 4 ended unresolved and 2 ended with the money kept.

7 cases on file where Instant Casino blocked or closed an account with money inside. Two are Dutch players cut off after 13 March 2026: one got €205 back, the other says €616,000 was voided.

Two German players were blocked over a bank account shared with their husband.

Others say the account was closed a week after joining with €3,500 inside, blocked after a €440 payout went missing, or closed while a €1,700 payout to an old bank was unaccounted for.

In six, Instant Casino didn't answer the mediator or went quiet after one reply.

What you can do

Case files in this category — click a tag to filter

Cases

2026-05-07 Instant Casino: Geo & VPN Disputes · €205
A player from the Netherlands says Instant Casino took a 250 EUR deposit on the morning of 13 March 2026 and that afternoon restricted the account because they are Dutch, after they had been playing for about a month and a half with a profile verified on sign-up.
Resolved
2026-03-27 Instant Casino: Confiscated Winnings · €616,000
A player from the Netherlands says Instant Casino let them verify fully, including source of funds, and paid out several withdrawals, until they asked for the remaining balance of €616,000.
Confiscated
2025-07-30 Instant Casino: Account Blocked · €3,500
A player says they joined Instant Casino on 23 July 2025, cashed out €1,000 after a delay, and won more on slots, baccarat, roulette and tournaments.
Unresolved
2025-05-10 Instant Casino: Confiscated Winnings · €4,000
A player from Germany says Instant Casino verified her, took around €2,500 in deposits from the joint bank account she shares with her husband, and only objected when she asked to withdraw €4,000.
Confiscated
2025-04-23 Instant Casino: Withdrawal Issues · €440
A player from Greece says a €440 withdrawal from Instant Casino requested on 9 April 2025 never arrived, that daily messages got the same reply about a department checking it, and that the account was then blocked without explanation.
Unresolved
2024-11-12 Instant Casino: Withdrawal Issues · €1,700
A player from the UK says Instant Casino approved a withdrawal of about €1,700 on 1 November 2024 that never reached them.
Unresolved
2024-10-20 Instant Casino: Confiscated Winnings · €1,800
A player from Germany says Instant Casino declined a €1,000 slot withdrawal, asked for documents, then told her the problem was that her bank account is shared with her husband.
Unresolved